Please contact the appropriate department for your email inquiries.
Please review the Quick Answers below before using this form. In order to direct your question to the appropriate department, please select the subject of your email inquiry from the list:
I have a question about how to order your product.
I have a question about your product and would like some info.
We understand your need to make an educated decision about our product, and for this reason we have addressed many common product questions online.
Please visit here for questions regarding the nature of the product and product ingredients.
Many other questions can be resolved by visiting here.
I want to know the status of an order I have already placed.
Tracking numbers can be found by clicking here
I am not happy with this product and want a refund.
In order to receive a full refund (excluding shipping charges), please return any empty boxes and remaining product within 67 days of receiving your order (60 day trial + one week return shipping) to:
c/o 129 Roweland Drive
Johnson City, TN
United States of America
Please be sure to include your full name and order number on the returned package.
I need to update my shipping address information.
Please be advised that if your package has already been shipped via UPS or DHL it must be rerouted by the recipient. You may change the delivery address of the package yourself by contacting the courrier with your tracking number. If your order has not been shipped, please provide alternate shipping instructions in the form above.
I wish to cancel my order.
In order to ensure fast and efficient customer service, please include your order number, date, and time of purchase in the form above.
I received SPAM which appears to be promoting your product.
We do not condone spamming and take this very seriously. Please forward a copy of the offending email you received by so we can take appropriate action.